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Outside Plant
27x7 Help Desk
27x7 Help Desk
Regardless of the project size, or the distance of the run, we've got you covered. From design to trenching or directional boring, our BICSI certified engineers have the know-how.
27x7 Help Desk
27x7 Help Desk
27x7 Help Desk
Makeda's 24x7 U.S. based Help Desk is there when you need it. Whether you're reporting an outage, or calling for dispatch services, there's always someone to take your call.
Inside Plant
27x7 Help Desk
support in over 60 countries
Makeda survey's, installs and maintains all of the cabling and equipment installed in data centers or telecom rooms including distribution frames and all other Customer Premise Equipment CPE including PBXs and grounding systems.
support in over 60 countries
support in over 60 countries
support in over 60 countries
Our team has over 25 years' experience in international projects and program management. We've supported customers on the Azores and at Forward Operating Bases (FOBs) in Afghanistan.
End-to-end testing
support in over 60 countries
End-to-end testing
Let our team of professionals handle the hard stuff. We can have a two-person team deployed next-day with test equipment inhand to test your critical circuits.
Demarc Extensions
support in over 60 countries
End-to-end testing
Makeda can help with large enterprise projects where 1000's of circuits need to be extended from the demarcation point, where the Local Exchange Carrier (LEC) dropped it, to its final destination the facility.
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Experience & Capabilites
Our experienced installation Field Service Representatives (FSRs), RCDD's, engineers and managers are standing by to support your project from design, through the maintenance phase, or even with decommissioning - we can help.
Our core capabilities are:
- System Design and Engineering
- Integration Services
- Proposal Development Support
- Datacenter Migration
- Site Survey Services
- Fiber Splicing & Testing Services
- Training
- Shipping/Logistical Support
- Operations and Maintenance (O&M) Support
- Break Fix Services under many different Service Level Agreements (SLA's)
- Ongoing Project and Program Management
- Emergency on call support 24/7, our technicians can be mobilized in hours not days or weeks.
Let Us Help Keep Your Project on Time & Budget:
· Design, Build, & Integrate COTS Solutions to effectively meet any customer requirements
· Comprehensive Mechanical/Electrical Systems Design & Integration
· Design, Build, & Integrate Mobile Communications Systems (Voice, Video, and Data)
· Unique Commercial Equipment Packaging, Ruggedization, & Mounting
· Hardware & Software Systems Integration & Testing
· Secure & Non-Secure Communications Systems
· System Maintenance, Training, & Logistical Support of Deployed Systems
· Deployed Operations & Maintenance Support Personnel for Fielded Systems
